Contact Us

Feedback, bug reports and feature requests are all genuinely welcome. We read everything and respond within 1–2 business days.

Other Ways to Reach Us

You can also email us directly at hello@besttoolhub.in. We aim to reply to all messages within 1–2 business days. Urgent bug reports affecting file processing are usually addressed within 24 hours.

For Bug Reports

To help us fix issues as quickly as possible, please include:

  • The exact URL of the tool (e.g., besttoolhub.in/tools/pdf-compress)
  • Your browser name and version (e.g., Chrome 120, Safari 17)
  • Your operating system (e.g., Windows 11, macOS Sonoma, Android 14)
  • A description of what you expected to happen vs. what actually happened
  • Any error message shown on screen

For Feature Requests

We love hearing what tools our users need. When requesting a new feature or tool, please tell us:

  • What task you're trying to accomplish (the problem, not just the solution)
  • How often you'd use this feature
  • Any existing tools you've tried that don't work well for this

Our roadmap is shaped by real user feedback. Features with the most requests get prioritized.

Response Time

We aim to respond to every message within 1–2 business days. Bug reports that affect file processing are prioritised and usually addressed within 24 hours. Feature requests are reviewed weekly.

We do not offer live chat or phone support at this time. Email and the contact form above are the best ways to reach us.